121 Sales Coaching

Service Description

1. Set Clear Objectives: Begin the coaching session by outlining the specific objectives and goals for the session. What do you aim to achieve during this coaching session? It could be improving objection handling, closing techniques, or product knowledge. 2. Review Previous Performance: Take a moment to review the individual's recent sales performance. Look at metrics like conversion rates, revenue generated, and customer feedback. 3. Role-Playing Exercises: Engage in role-playing exercises where you simulate real sales scenarios. This can help the salesperson practice their pitch, objection handling, and closing techniques in a safe environment. 4. Constructive Feedback: Provide constructive feedback on the role-play exercises. Be specific about what went well and what could be improved. Use the "sandwich" approach – start with positive feedback, provide areas for improvement, and end with encouragement. 5. Sales Techniques and Strategies: Discuss various sales techniques and strategies that can be applied to different situations. Share your own experiences and insights, and encourage the salesperson to share their ideas and challenges. 6. Product Knowledge and Market Insights: Ensure that the salesperson has a deep understanding of the product or service they are selling. Provide updates on market trends and competitive information. 7. Overcoming Objections: Focus on common objections that the salesperson encounters and brainstorm effective responses. Role-play objection-handling scenarios to reinforce learning. 8. Closing Techniques: Work on improving the salesperson's closing techniques. Discuss different closing methods and when to use them. 9. Time Management and Prioritization: Help the salesperson manage their time effectively. Discuss prioritisation techniques and tools to stay organised. 10. Goal Setting: Set specific, measurable, achievable, relevant, and time-bound (SMART) goals for the salesperson. These goals should be aligned with both their personal development and the company's objectives. 11. Follow-Up and Accountability: Schedule regular follow-up sessions to track progress and provide ongoing support. Hold the salesperson accountable for implementing the strategies discussed in the coaching sessions. 12. Motivation and Confidence Building: